We are a one-stop online shopping mall, covering the most popular products, rich categories!
我们是一站式网络购物商城，涵盖时下最流行爆款产品，品类丰富！
We insist on creating a safer, faster and more affordable online shopping experience for customers, including products covering: clothing, shoes, bags, home department stores, kitchen supplies, 3C electronics and other major comprehensive categories, we are committed to creating a perfect one-stop online shopping experience for customers.
我们坚持为顾客营造更安全、更快捷、更实惠的网络购物体验,其中产品涵盖:服装,鞋子,箱包,家居百货,厨房用品, 3C电子等各大综合品类,我们致力于为顾客打造完善的一站式网路购物体验。
We have a professional e-commerce team, logistics distribution team and perfect after-sales service, in order to better serve many customers, after multi-dimensional consideration, we expand the business area to improve the shopping experience, with convenient, preferential, efficient six-word policy to continue to provide new and old customers with better quality products and follow-up services.
我们拥有专业的电子商务团队、物流配送团队及完善的售后服务，为了能更好的服务众多客户，经过多方位考量，我们扩大营业面积提升购物体验，本著便捷，优惠，高效的六字方针持续为新老客户提供更优质的产品和后续服务。
We adhere to the concept of "more fashionable and better quality", build a convenient and assured one-stop shopping platform, reduce intermediate links, and are well received by every customer.
我们坚持“更时尚更优质”的理念，搭建便捷、放心的一站式购物平台，减少中间环节，深受每位客户的好评。
Believe that details determine success or failure, service to create value.
相信细节决定成败，服务创造价值。
Over the years, the team through unremitting efforts to integrity management, with quality service and product price advantage, to win the trust of more customers.
多年来， 团队通过不懈的努力诚信经营，以优质的服务与产品价格优势，赢得更多客户的信赖。
We are committed to the "customer as far away, the pursuit of quality, respect for customers, create exquisite" this eternal basic concept, through commercial retail, to provide customers with high quality, cheap, safe, assured goods, and customers to build a better life!
我们兼承"以顾客为远点，追求品质，尊重顾客，打造精致"这一永恒不变的基本理念，通过商业零售，为顾客提供优质、价廉、安全、放心的商品，与顾客携手共建美好生活！
Ask any questions or comments by sending an email or even writing to us.
通过发送电子邮件甚至写信给我们提出任何问题或意见。
We are very much looking forward to providing you with an optimized service and we will respond to emails within 24 business hours (within 1 business day)
我们非常期待为您提供优化服务，我们将在24个工作小时内(1个工作日时间内)回复电子邮件
After-sales service hotline: [email protected] (click email to send information)
售后服务专线：[email protected]（点击邮箱即可发送信息）
Our online customer service hours: (UTC/GMT + 08:00) 9:00-18:00
我们的在线客服服务时间： (UTC / GMT + 08: 00) 9:00-18:00
Q1: Can I specify a delivery time when placing an order?
Q1:下单时可以指定送货时间吗?
A1: Varies according to the "delivery company" of your delivery information at the time of ordering.
A1:根据您订购时的配送信息的“配送公司”而不同。
When the goods arrive, the Courier company will contact the consignee.
商品到了的话，快递公司会联系收货人。
Q2: Can I change the delivery address and phone number?
Q2:可以更改收货地址和电话号码吗?
A2: The confirmation at the time of purchase cannot change the address and phone number, but the correct address and phone number must be filled in when ordering!
A2:购买时的确认不能更改地址和电话号码，但是在订购时必须填写正确的地址和电话号码!
Q3: How long does the delivery time take?
Q3:交货期需要多久?
A3: Under normal circumstances, about 7 working days (except weekends) can be provided from the date of stock loss.
A3:正常情况下，从断货之日起，可以提供约7个工作日(周末除外)。
Q4: Is there anything I need to pay attention to when signing?
Q4:签字的时候有需要注意的地方吗?
A4: Please check if the packing box is damaged.
A4:请确认包装盒是否有破损。
The consignee may refuse to accept the goods if the outer case is damaged.
外箱破损的情况下，收货人可以拒收商品。
Q5: Do I need ID card to pick up the goods?
Q5:取货时需要身份证吗?
A5: That's not necessary.
A5:不需要的。
Q6: Can I pay by credit card?
Q6:可以用信用卡支付吗?
A6: Currently only cash on delivery is supported.
A6:目前只支持货到付款。
Q7: I'd like to confirm the delivery status of our partner.
Q7:我想确认一下合作方的配送情况。
A7: Please confirm the delivery person according to "Delivery person" in the delivery address information when ordering.
A7:请按照订购时的送货地址信息中的“送货员”，确认对应的送货员。
If you are not clear about the specific conditions and delivery, please send an email to inquire.
如果关于具体的条件和配送有不明白的地方的话，请发邮件咨询。
In order to protect the rights and interests of consumers, the goods enjoy a 7-day appreciation period.
为保护消费者权益，商品皆享有7天鉴赏期。
1. Defective goods return, please return within 7 days, we will bear the full return fee and freight.
1.瑕疵商品退换，请于7日内办理退换货，我们将会负担全额退费&运费。
2. Return of non-defective goods, please return within 3 days, the buyer will bear the freight.
2. 非瑕疵商品退换，请于3日内办理退换货，将由买家自行负担运费。
Note: The goods must be kept in complete packaging, without any traces of wear and use.
备注： 商品需保持完整包装，无配戴及使用痕迹。
How to cancel an order
如何取消订单
To cancel the order, you need to send an email to the after-sales service center and indicate the relevant reasons. The email content should indicate your order number, name and telephone number.
取消订单需要向售后服务中心发送邮件并注明相关原因,邮件内容应注明您的订单号、姓名、电话。
If you have any questions after receiving the goods, please contact online customer service or email at the same time, please tell us your name and contact information and order number, we can quickly give you timely processing
收到商品后有任何疑问请联系在线客服或发邮件同时请告知您的姓名及联系方式及订单编号，我们能快速的给您及时处理唷
After-sales service hotline: [email protected]
售后服务专线: [email protected]
Our online customer service hours are: (UTC/GMT + 08:00) 9:00-18.00
我们的在线客服服务时间：(UTC / GMT + 08：00） 9:00-18.00
Privacy Statement
隐私声明
We take our customers' privacy very seriously.
我们十分重视客户的隐私。
Therefore, we will only collect and use your personal data in the manner set out in this Privacy Statement.
因此,我们只会根据本隐私声明拟定之方式收集及使用您的个人资料。
1) Collect information from you when necessary or in connection with the transaction.
1)在有必要或与交易有关时向您收集资料。
2) Your data will only be retained if required by law or if it is relevant to the purpose for which it was collected.
2)在法例要求或与收集用途有关时才会保留您的资料。
You may visit our website without providing personal information.
您可以在不提供个人资料的情况下浏览我们网站。
When you visit our website without a logged user account, you will be browsing anonymously and we will not be able to identify you.
在没有登入用户帐号浏览我们的网站时,您将会以匿名身份浏览,而我们无法办出您的身份。
We would love to hear from you.
我们十分乐意聆听您的意见。
If you have any comments or suggestions, please email them to [email protected]
若您有任何意见或建议,请将有关资料电邮至[email protected]
Personal data collection
个人资料收集
We do not sell, share or buy or sell customer personal information collected online to third parties.
我们不会向第三方出售、分享或买卖网上收集的客户个人资料。
Personal data collected online will only be disclosed within the Company Group for internal use.
网上收集的个人资料仅于本公司集团内披露以供内部使用。
The basic personal data we collect from you when creating our account include: name, shipping address, email address, contact phone number, date of birth, gender The personal data we collect from you will be used for the following purposes:
建立我们帐户时,我们将向您收集的基本个人资料包含：姓名，送货地址，电邮地址，联络电话号码，出生日期，性别我们所向您收集的个人资料将会作为以下用途：
1) Shipping the goods you have purchased from us
1)运送您在我们所购买的商品
2) Provide updates on shipment status and customer support
2)提供商品运送状况和客户支援的最新消息
3) To provide you with information about the product
3)为您提供有关商品的资料
4) To process your order or provide services and information at your request or through our website
4)处理您的订单，或根据您的要求或透过我们网站提供服务和资讯
In addition, we may also use the information you provide to manage your account;
此外,我们也会使用您所提供的资料管理您的帐户;
Verify and conduct your online payment related transactions;
验证及进行您的网上付款有关交易;
Review materials downloaded from our website;
审查从我们网站下载的资料;
Identify web browsers;
辨识网站浏览器；
Do website user statistics survey;
做网站用户统计进行调查;
If you indicate that you do not opt out of receiving the message, send us information about the relevant goods or services that we think are appropriate for you.
在您表明不拒绝接收讯息的情况下,发送我们认为适合您的相关商品或服务资讯。
We may give your name and address to third parties (such as Courier companies or suppliers) to facilitate delivery.
我们可能会将您的姓名和地址交给第三者(例如速递公司或供应商)，以方便送货。
Note: The Courier company has the right to ask you to fill in the ID number, in order to provide customs internal inspection and verification to facilitate the arrangement of export.
注：速递公司有权要求您填写身份证号码，为了提供海关内部查阅和核对以方便安排出口。
We may retain your order information, but for security reasons, we cannot retrieve it directly.
我们可能会保留您的订单资料,但基于保安理由,我们不能直接检索该资料。
You can log in to your account, access your order information, and check your personal order information.
您可以登入帐户，存取订单资料，查询个人订单资料。
You can also manage your personal address, banking details and newsletters to which you have subscribed.
您也可以管理个人地址、银行资料和已订阅的电子报。
It is your responsibility to ensure the confidentiality of your personal data and not to make it available to unauthorised third parties.
您有责任确保个人资料保密,并不会让未授权的第三方得到这些资料。
We do not accept any liability for improper use of passwords.
我们不会承担任何不当使用密码的责任。
Personal data security
个人资料安全
We ensure that all information collected is kept secure and confidential.
我们确保会安全和保密地保存所有收集到的资料。
We protect your personal data in the following ways:
我们会以下列方式保护您的个人资料：
1) Restrict access to personal data
1)限制存取个人资料
2) 2) Maintain technology products to prevent unauthorized access to computer data
2) 2)维护科技产品防止未经授权存取电脑资料
3) 3) When the data is not retained for the purpose of recording, we will destroy your personal data under safe circumstances
3) 3)当资料没有保留作记绿的用途,我们会在安全情况下销毁您的个人资料
We use 128-bit Secure Communication Layer Security (SSL) technology to process your financial information.
我们使用128位元安全通讯端层保密技术 （SSL) 处理您的财务资料。
The 128-bit secure communication layer security technology takes at least a trillion years to crack and is the industry standard security measure.
128位元安全通讯端层保密技术大约需要至少一万亿年破解，并且为业界标准的安全措施。
Computer data collection
电脑数据收集
When you visit our website, our servers automatically record the data transmitted by your browser.
当您浏览我们网站时，本公司的伺服器会自动记录您的浏览器所传送的资料。
Information includes:
资料包括：
- Your computer's IP address
-您的电脑IP地址
- Browser Category
-浏览器类别
- Pages viewed before browsing our website
-浏览我们网站前所浏览的网页
- Pages viewed within our website
-在我们网站内浏览的页面
- The time of use of the above pages, the products and information searched on our website, the time and date of access, and other statistical data.
-于上述页面的使用时间、于我们网站搜寻的产品及资料、存取时间及日期,以及其他统计数据。
The information collected is used for analysis and evaluation to help improve the Site and the services and products we offer.
收集所得的资料会用作分析和评估,从而帮助改善本网站及我们提供的服务和产品。
This data will not be used in conjunction with other personal data.
这些资料不会与其他个人资料一同使用。
Changes to Privacy Statement
隐私声明更改
We reserve the right to amend and change this Privacy Statement at any time.
我们保留随时修改和更改隐私声明的权利。
Complaints about privacy violations
有关违反隐私条例的投诉
If you have any complaints about the way we handle customer privacy or complaints, please contact us at [email protected].
如果对我们处理客户隐私或投诉的方法有任何不满， 请发电邮至[email protected]联络我们.
Thank you for visiting the website.You may access or use the Site or related Services in accordance with the following Terms of Service and any other regulations referred to in this Site.
感谢您浏览网站。您可以根据以下服务条款及任何其他本网站所提及的条例存取或便用本网站或相关服务。
By using the Services, such as ordering goods from this website, you agree to all Terms of Service.
使用服务，例如于本网站订购商品，即表示您同意所有服务条款。
This Agreement does not recognize any relationship (partnership, collaboration, employment or otherwise) between you and us.
本协议并不承认您与我们的任何关系(合伙、合作、雇用或其他形式)。
This Agreement does not entitle you to be our representative.
本协议并不赋予您成为我们的代表。
We reserve the right to make changes to this site, the relevant policies and agreements, the Privacy Statement, and these Terms of Service at any time.
我们保留在任何时间更改本网站、相关政策及协议、隐私声明以及本服务条款的权利。
You should periodically visit this website to review the above policy and agreement, privacy statement, and these Terms of Service for updates or changes.
您应该定时浏览本网站,查看上述的政策及协议、隐私声明以及本服务条款的更新或更改。
Product description
产品描述
We will make every effort to ensure that the content and product descriptions on this website are accurate and complete.
我们将尽力确保本网站的内容和产品描述为准确和完整。
However, we do not warrant that the content and product descriptions are accurate, complete, current and error-free.
不过,我们不保证内容和产品描述均为准确、完整、最新和无误。
If you feel that the product we offer does not match the description, please refer to our return and refund procedures.
如果您觉得我们提供的产品与描述不符，请参阅我们的退货及退款程序。
Delivery and pickup
送货和取货
When you place an order on the website, you will receive a reminder of the expected delivery time.
当您在网站下订单时,您会收到一个预期送货时间的提示。
Our team will try to complete the delivery within the expected time, but there is no guarantee that the goods will be delivered to you within the expected time.
我们团队会尽力于预计时间内完成送货,但不能保证一定能于预计时间内把货品送到您手上。
We insure each order in transit until the goods are delivered or picked up.
我们为每个订单于运送过程中投保,直至商品送到或被提取。
When picking up the item, you need to sign the receipt confirmation.
提取商品时,您需要签署收取商品确认。
After signing, you begin to assume responsibility for the goods.
签署后,您开始为商品承担责任。
If the person collecting the goods is not the original purchaser, or the delivery is a gift, you accept the signature of such person as proof of delivery and that we have fulfilled your order, and accept the related transfer of responsibility.
如果取货人不是原来购买者,或者交付的是礼物，即表示您接受上述人士的签署确认为送货证据并表示我们已完成您的订单，同时接受相关的责任转移。
We reserve the right to update our delivery policy at our sole discretion without prior notice.
我们保留在没有事先通知下自行决定更新送货政策的权利。
Return goods
退货
We want to provide you with the best online shopping experience, which is why we have a free, no questions asked return policy.
我们希望为您提供最佳的网上购物体验，因此设有免费、不问原因的退货政策。
If for any reason you are not 100% satisfied with the item, you can return the item for a full refund.
如果因为任何原因未能对商品百分百满意，您可以退还商品并获得全额退款。
a) Customers can return the goods within 7 days of ordering.
a) 客户可以在订购后7天内退还商品。
b) Returned goods must be in their original condition: not worn/used, in undamaged original brand boxes and bags, and all price tags in good condition.
b) 退还的商品必须维持原状： 即未经穿著/使用， 放于没受损坏原装品牌包装盒及包装袋，而且所有价钱牌均完好无缺。
Your rights
您的权利
These Terms of Service are not intended to affect your rights under the laws of Taiwan.
本服务条款无意影响您根据台湾法律所享有的权利。
duty
责任
The opinions expressed to any media by the designers, companies or third parties whose products are sold on this website and their associates are their own.
商品售卖于本网站的设计师、公司或第三方及其关联人士向任何媒体所表达的观点纯属其个人意见。
We take no responsibility for any such views.
我们对任何此等观点概不负责.
These views do not necessarily reflect the views of the Company.
而此等观点不一定反映本公司的观点。
We do not warrant that use of the Site and Services will be correct, nor do we warrant that the Site or servers supporting the Site are free of viruses or other harmful components.
我们不保证使用本网站和服务均为无误，也不保证本网站或支援本网站的伺服器没有病毒或其他有害成分。
We recommend that all users of this website ensure that they have the latest software installed, including anti-virus software.
我们建议所有本网站的用户确保自己已安装最新软件，包括防毒软件。
Certain things may occur outside the Company's reasonable oversight, such as bad weather.
某些事情可能在本公司的合理监管之外发生，例如恶劣天气。
In such circumstances, we will endeavour to maintain the services, but shall not be liable for any failure to meet these Terms of Service.
在此等情况下,我们会尽力维持服务，但对于任何未能满足本服务条款的责任概不负责。